The other 2% of customer funds, held online, are covered in the event of a breach of Coinbase's online storage. Also, Coinbase holds all customer fiat currency in custodial bank accounts, on behalf of customers. So, if you have fiat currency in Coinbase, in a USD wallet, it is covered by FDIC insurance up to $250,000 (just like a "regular" bank). This protects customer assets (so long as they have been converted to fiat currency) even in the event of Coinbase becoming insolvent.
Volatility is perhaps the most commonly-cited disadvantage of Bitcoin in terms of its use case as cash. Ironically, that very volatility helped grow the network, providing traders with very lucrative opportunities in short time periods. However, for those wishing to store value and transact Bitcoin as an everyday currency, the volatility is a major drawback.
On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."
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For those of you who have not been paying attention to one of the biggest trends in investing and tech, cryptocurrencies are digital currencies using encryption techniques that regulate the generation of currency and verify the transfer of funds, operating independently of a central bank. Units of currency are created through a process referred to as mining.
Coinbase has lost my money twice now. Once was due to an old account that, thanks to a bug in their verification process, I cannot re-authenticate. I bought 1 bitcoin back when they were only about $50 each with Coinbase. That money is gone forever now. And I acknowledge that it’s my fault that I did not set up a forwarding email with Coinbase, their support just refused to help. The second time was a month ago. I made a trade on Coinbase, and for some reason, the app glitched to think I have 5x more money than I actually… Read more »
Despite the intricate technology associated with and necessary for cryptocurrency investing, speculation and possession, Coinbase has created an apparatus that makes this process remarkably easy and familiar, almost like buying and selling stocks. This screenshot from the Coinbase site shows real-time cryptocurrency prices and doesn't look too different from your ordinary online stock tracker.