While it is spent online, Bitcoin is essentially like a form of cash in this regard – the person in possession of the funds is effectively the owner, and if the private keys which authorize spending are stolen, there is little recourse. While one can often track the movement of stolen funds on the blockchain, it’s impossible to reverse the transaction, making Bitcoin holdings a popular target for cybercriminals.
What is the point of being insured if they will never admit wrongdoing? It is rare that an employee will steal your funds. My account was almost emptied when they sent my funds to someone in the Netherlands. Coinbase has done nothing to get them back for me. I had not even accessed my account for a week, yet they accuse me of doing something that caused this to happen. I would never give anyone my password, there’s no one else here to use my computer, my internet provider said I got no messages from Coinbase (2 step verification) on… Read more »
Coinbase has two core products: a Global Digital Asset Exchange (GDAX) for trading a variety of digital assets on its professional asset trading platform, and a user-facing retail broker of Bitcoin, Bitcoin Cash, Ether, Ethereum Classic, and Litecoin for fiat currency. It also offers an API for developers and merchants to build applications and accept payments in both digital currencies. As of 2018, the company offered buy/sell trading functionality in 32 countries, while the cryptocurrency wallet was available in 190 countries worldwide. On March 26, 2018, Coinbase announced their intention to add support for ERC-20 tokens.
On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."
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